Jan 2017 - ongoing
MedMinder is a medication reminder system that consists of three intercommunicating pieces: a pill dispenser, a mobile app, and a wearable.
- Pill dispenser - organizes and tracks the patient's medications
- Mobile app - facilitates caregiver interactions such as: missed medication alerts, location tracking of the wearable, and medication adherence reports
- Wearable - notifies patient when medications need to be taken
Scenarios, Personas, Wireframing, Prototyping
The target users are patients and their caregivers. The patients are elderly individuals who take varying doses of medications each day. They often have limited experience with technology and require various accessibility accommodations. The caregivers experience the added stress of having to take care of an elderly patient and need to know when medications have been missed.
Scenario & Low fidelity prototype
Danielle is a senior manager at a consulting firm in Indianapolis, IN. Along with her work life responsibilities, she feels a strong personal duty to help take care of her elderly father Kurt, who lives in Columbus, OH. When she has time on the weekends, Danielle will make the ~3 hour drive to visit and check up on him. Overall, Kurt is in fairly good health for his 70s. He is able to live on his own and enjoys going out and meeting up with friends. Kurt does have to regularly take several medications and various supplemental pills, and sometimes forgets to do so. Danielle is concerned about her father and has tried to hire a caregiver for him, but Kurt is strongly against this idea because he values his independence (and honestly is a bit stubborn).
The two come to a compromise and decide to purchase MedMinder, a medication reminder system. Kurt is not big fan of technology, but he prefers this option over having another person intrude on his life. Ultimately, MedMinder helps give Danielle peace of mind while allowing Kurt to keep his freedom.
One afternoon, while Danielle is in a meeting at work, she receives a notification on her phone that Kurt has missed a medication.
She knows that the system only alerts her after first giving several warnings to Kurt. However, Danielle is currently too busy to call him and decides to just send another ping to his wearable. A few moments later and she receives another notification, this time letting her know that Kurt has taken his medication
She opens up the medication schedule to look at Kurt’s medication adherence. The app shows the list of medicines for today, along with an icon signifying the medication that he originally missed
Whew! She cleared the notification and made a mental note to check up on how well Kurt has been following his medication routine. After getting home from work, Danielle opens up the MedMinder app on her phone.
Seeing this information, Danielle has an idea. To get a better look at his long-term medication history, she navigates to the reports section of the app. Aha! Her suspicions are confirmed.
Kurt frequently misses his Tuesday afternoon medications because he is out taking a walk in the park. Danielle tries to call Kurt to tell him to adjust his schedule, but he does not pick up. She checks the location feature in the app, which tracks where the wearable is.
She sees that Kurt is at a neighbor’s house, and decides not to bother him for now. She makes a note in the app to talk to Kurt about it later and bring it up at his next doctor’s meeting.